Accounts and Registration

1. How do I sign up as individual?

  • User may sign up through ICYCLE Malaysia website HERE
  • User also may download our IOWT app at Apple Store/ Google Play Store



  • For website, link given will direct to ‘Create New Account’ page.
  • For IOWT, ‘Welcome to IOWT’ page will appear and click CREATE NEW ACCOUNT
  • Enter required details such as Username, Email Address and Phone Number
  • Choose Individual as user type
  • Make sure all check boxes are ticked for Terms & Conditions
  • Submit by clicking Create/SIGNUP button

2. How to ensure only me can access to my points & rewards?

  • IOWT identifies you based mainly on the email address and valid phone number you use when you register for an account. This becomes your IOWT username. 
  • Upon registration, you will be asked for a password, which subsequently becomes the only means by which IOWT verifies if it is really you.

3. What if I forget my password?

  • Every system designed for humans should be forgiving enough that when humans forget, there is a fallback through which they can regain access to the system.  For IOWT, the fallback authentication mechanism relies on the reset password being sent to your registered email address.
  • If there is no reset link password being sent to your email address, kindly contact:
    – Email: , Phone: +60 11-1147 9249